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Communicate, Organise, Prioritise in Microsoft Outlook Communicate, Organise, Prioritise in Microsoft Outlook

During this one day course participants will be shown how to make the most of this very flexible software to efficiently communicate with others, organise their day and prioritise their work.


Delegates should be familiar with the keyboard, Outlook interface, sending and receiving emails and the Microsoft Windows Operating System.

Course details

Managing your Mailbox
Quick Access Toolbar
Using Backstage View
The Ribbon, Tabs and Groups
Storing and Locating Messages
Working with Folders
Flagging and setting reminders
Email Security and Netiquette
Using the People Pane
Applying Conditional Formatting
Message Delivery Options
Working with Conversations
Create and Run Rules
Using Quick Parts
The Four D’s
Use Quick Steps
Applying Keyboard Shortcuts

Create and Modify Contacts
Create Contacts
Create Contact Groups
Create a Secondary Address Book
Manage Signatures

View Settings
Adjusting View Settings

Creating Appointments and Events
Forwarding an Appointment
Creating a Meeting Request
Responding to a Meeting Request
Update a Meeting Request
Manage Recurring Meetings
Set Calendar Options
Using Categories
Share Your Calendar
Working with Multiple Calendars
Calendar Printing Options

Tasks and To Do lists
Create and monitor Tasks
Assigning Tasks
Managing Task progression and completion

* There may be some flexibility in content according to the audience on the day

Reserve Your Place(s)


Please contact us for details


Yours Business Network
Bishops Lynn House
18 Tuesday Market Place
King's Lynn
PE30 1JW

This course can also be held at your own premises or at a venue of your choice, please contact us for details.

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